Welcome to North East Plumbing (“NEP,” “us,” “we,” or “our”)! Please read these Terms of Use (“Terms”) carefully, as they govern your access to and use of our services, including any content, functionality, and services offered on or through our website, mobile applications, and offline services (collectively, the “Services”).

By accessing or using the Services, you (“User,” “you,” or “your”) are agreeing to these Terms and concluding a legally binding contract with North East Plumbing. If you do not agree to these Terms, please do not access or use the Services.

1. Description of Services

NEP provides a range of plumbing services, including but not limited to, maintenance, repairs, installations, and inspections. These services are provided by qualified professionals employed or contracted by NEP.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years old and are legally competent to enter into a binding contract.

3. User Obligations

By using our Services, you agree to:

a. Provide accurate, current, and complete information as may be prompted by any forms on the Services. b. Maintain the security of your password and identification. c. Notify us immediately of any unauthorized use of your account or other breaches of security.

4. Payment and Pricing

Our pricing and payment terms are available upon request. All fees, expenses, and taxes due are payable upon completion of services, unless otherwise specified.

5. Changes to the Terms

We may modify the Terms at any time, in our sole discretion. If we do so, we’ll let you know by posting the modified Terms on the site or through other communications. It’s important that you review the Terms whenever we modify them because continuing to use the Services after we have posted modified Terms on the site indicates to us that you agree to be bound by the modified Terms.

6. Cancellation and Refund Policy

If you are not satisfied with our services, please contact us immediately. Refunds and cancellations are handled on a case-by-case basis.

7. Limitation of Liability

To the maximum extent permitted by law, NEP shall not be liable for any direct, indirect, punitive, or consequential damages, or any loss of earnings, arising out of, or in any way connected with, your access to or use of the Services.

8. Governing Law

These Terms are governed by the laws of the state where NEP is registered, without regard to conflict of law principles.

9. Dispute Resolution

Any dispute arising from these Terms and your use of the Services will be resolved in the state or federal courts of the state where NEP is registered.

10. Contact Us

If you have any questions about these Terms, please contact us at info@northeastplumbing.com.au