Unclogging Blocked Drains
Same-day Service Available

North Shore Blocked Drain Specialists

When you’ve got a blocked drain, you need it sorted fast — not tomorrow, not next week. North East Plumbing provides same-day blocked drain clearing across Sydney’s North Shore, from Mosman and Cremorne through to Chatswood, Hornsby, and everywhere in between.

We don’t just clear the blockage and leave. Our team uses CCTV drain cameras to identify exactly what’s causing the problem, then we give you a fixed-price quote with clear options before any work begins. Whether it’s tree roots, a grease buildup, or ageing pipes that need relining, you’ll know the cause, the solution, and the cost upfront.

With 30 years of combined experience, James and Mitch have cleared thousands of blocked drains across the North Shore. We’re fully licensed (Licence #364116C), Master Plumbers NSW members, and every job comes with our Lifetime Labour Guarantee. Call now for a fast quote.

Expert Workmanship backed by Outstanding Customer Service

What Our North Shore Customers Say…

Same day service!

James came out same day to our place in Neutral Bay — tree roots had completely blocked our sewer line. Had the CCTV camera in within 20 minutes, showed us the footage, and cleared the lot with the hydro jet. Fixed price, no surprises. Couldn’t ask for better service.

Mark T., Neutral Bay

Fixed it without digging

Our stormwater drain kept backing up after every heavy rain. Mitch diagnosed the issue, old clay pipes had collapsed under the driveway. They relined the whole section without any digging. Two months on and it’s been perfect. Really professional team.

Sarah K., Mosman

Within the hour on Sunday

Blocked kitchen drain on a Sunday night with a house full of guests. Called North East Plumbing and they had someone out within the hour. Grease buildup in the trap, cleared it quickly, explained how to prevent it, and the price was exactly what they quoted.

David L., Cremorne

Types of Blocked Drains We Clear

Every drain in your home or business can block — and each type needs a different approach. Here are the most common blocked drains we clear across the North Shore.

Blocked Sewer Drain

A blocked sewer drain is the most urgent type of blockage. If sewage is backing up through floor drains, toilets, or gullies, it poses a serious health risk and needs immediate attention. We provide 24/7 emergency callouts for sewer blockages.

Blocked Stormwater Drain

Stormwater drains collect rainwater from your roof, gutters, and driveway. When they block — usually from leaves, silt, or tree root intrusion — water pools around your property and can cause foundation damage, especially on the steep blocks common across the North Shore.

Blocked Shower Drain

Blocked Shower and Bathtub Drains

Slow-draining showers and bathtubs are almost always caused by hair and soap buildup in the drain trap. While a plunger sometimes works for minor blockages, persistent slow draining usually means buildup further down the line that needs professional clearing. Learn more about how does a shower drain work?

Unblocking a Toilet

Blocked Toilets

A blocked or overflowing toilet can range from a simple blockage in the pan (often foreign objects or excess toilet paper) to a more serious issue in the main sewer line. If multiple toilets are affected, it’s likely a mainline blockage that needs CCTV investigation.

Blocked Kitchen Drain

Blocked Kitchen Sink Drains

Kitchen drains block primarily from grease, fat, and food scraps that accumulate in the trap and pipework over time. Commercial kitchens and restaurants are particularly susceptible. We use high-pressure hydro jetting to cut through grease buildup and restore full flow.

Blocked Outdoor and Garden Drains

Outdoor drains collect surface water from paved areas, gardens, and pathways. They’re prone to blocking from leaf litter, soil, and garden debris — particularly during autumn on the leafy North Shore. Left untreated, blocked outdoor drains can cause waterlogging that damages landscaping and foundations. Learn more about how to unclog your outdoor drain.

Unblocking a commercial drain

Strata and Commercial Drains

Apartment buildings and commercial properties have shared drainage infrastructure that’s subject to heavier use and body corporate responsibility. We work directly with strata managers and property managers across the North Shore to diagnose and clear blockages in strata buildings and commercial areas.

What Causes Blocked Drains?

Understanding what’s causing your blocked drain helps us fix it faster and prevent it from happening again. Here are the most common causes we see across the North Shore. For the full rundown, see our detailed guide: 11 causes of blocked drains.

Tree roots in drain

This is the number one cause of blocked drains in suburbs like Mosman, Cammeray, Castlecrag, and Wahroonga. The North Shore is known for its established, leafy gardens with mature fig trees, jacarandas, and native species whose roots actively seek out moisture in drain joints and cracks. Sandstone soil across much of the lower North Shore means roots travel further to find water. If your drains block repeatedly, tree roots are almost certainly involved.

Fat build up in a blocked drain

Grease, fat, and food waste

Cooking oil and fat solidify inside pipes, trapping food scraps and gradually narrowing the drain until it blocks completely. This is particularly common in kitchen drains and can form large “fatbergs” in older pipework.

Hair clogging a drain

Hair and soap buildup

The most common cause of bathroom drain blockages. Hair catches on rough pipe joints and drain grates, accumulating soap residue until the drain slows to a trickle.

Wet wipes blockage

Foreign objects

Wet wipes (even those labelled “flushable”), nappies, sanitary products, cotton buds, and children’s toys are all frequent culprits. These items don’t break down in water and create stubborn blockages in the sewer line.

Cracked Pipe

Ageing and damaged pipes

Many North Shore properties, particularly in Mosman, Neutral Bay, and Cremorne, still have original clay or terracotta sewer lines installed in the 1920s–1960s. These pipes crack, sag, and deteriorate over time, creating low points where debris accumulates and roots penetrate. If your pipes are over 50 years old and you’re experiencing repeated blockages, a CCTV inspection can reveal whether relining or replacement is needed.

Storm debris and heavy rainfall

Sydney’s intense storms wash leaves, silt, and garden debris into stormwater drains. The North Shore’s steep terrain and sandstone geology means stormwater moves fast across properties, overwhelming ageing drainage systems — especially on sloping blocks.

Blocked drains process

How We Clear Blocked Drains

We use the right tool for the job — every blockage is different, and our team carries a full range of professional drain clearing equipment on every callout.

CCTV drain camera inspection — Before we clear anything, we inspect. Our CCTV drain cameras give us a real-time view inside your pipes, pinpointing exactly where the blockage is and what’s causing it. You’ll see the footage on screen so you know exactly what we’re dealing with — no guesswork, no unnecessary work.

High-pressure hydro jetting — Our hydro jet delivers water at 4,000+ PSI — powerful enough to cut through tree roots, dissolve grease buildup, and blast away years of scale and debris. It’s the most effective method for severe blockages and leaves the pipe cleaner than mechanical methods alone.

Electric eel (drain snake) — A rotating steel cable that breaks through soft blockages like hair, soap, and minor buildups. Quick and effective for simpler blockages in bathroom and kitchen drains.

Pipe relining — When your pipes are cracked, collapsed, or repeatedly blocked by root intrusion, we can reline them from the inside — no digging, no excavation, no damage to your garden or driveway. The relined pipe is stronger than the original and comes with a 50-year warranty.

Pipe locating — Electronic pipe locating technology maps your underground drain lines accurately, so we know exactly where pipes run before any excavation work. Essential for complex blockages and properties with no existing drainage plans.

Signs You Have a Blocked Drain

Blocked drains rarely happen overnight. Here are the warning signs to watch for — catching them early can save you from a more costly emergency repair.

  • Slow draining water — sinks, showers, or bathtubs taking longer than usual to empty
  • Gurgling sounds — air trapped in the pipes creates gurgling noises from drains or toilets when water runs elsewhere in the house
  • Foul odours — a persistent bad smell from drains, particularly in the kitchen or bathroom, usually indicates a buildup of organic matter or a partial blockage.
  • Water backing up — water rising from floor drains, gullies, or the overflow relief gully in your yard is a sign of a main sewer line blockage.
  • Soggy patches or pooling water — unexplained wet areas in your lawn or garden can indicate a broken or blocked underground drain.
  • Raised toilet water level — if the water in your toilet bowl sits higher than normal, there’s likely a blockage further down the sewer line
  • Multiple fixtures affected — when more than one drain slows down at the same time, it’s almost always a mainline blockage rather than an isolated issue

If you notice sewage backing up, multiple fixtures affected simultaneously, or water flooding from drains, call us immediately. These are signs of a main sewer blockage that can escalate quickly and pose health risks from contaminated water.

Why Blocked Drains Are So Common on Sydney’s North Shore

We clear blocked drains across the North Shore every single day, and there are a few reasons this area keeps us particularly busy.

Mature trees and established gardens — The North Shore is one of Sydney’s leafiest areas. Suburbs like Mosman, Castlecrag, Wahroonga, and St Ives have some of the city’s oldest residential gardens, with mature fig trees, jacarandas, and natives whose root systems extend well beyond the canopy. Tree root intrusion is the leading cause of blocked drains in the area, and properties with large established trees need regular drain maintenance.

Ageing drainage infrastructure — A significant number of homes from Cremorne to Chatswood and across to Ryde still have original clay or terracotta sewer lines installed in the 1920s–1960s. These pipes were built to last around 50 years — many are now well past that. They crack, sag at joints, and become magnets for root intrusion and sediment buildup.

Sandstone geology and steep terrain — Much of the lower North Shore sits on Hawkesbury sandstone, which affects how water drains across properties. Combined with the area’s steep blocks — particularly in suburbs like Mosman, Northbridge, and Castlecrag — heavy rainfall can overwhelm ageing stormwater systems and wash debris into drains faster than they can handle.

Dense apartment living — Suburbs like Neutral Bay, North Sydney, and Crows Nest have a high concentration of apartment buildings and strata complexes with shared drainage infrastructure. These systems handle significantly more load than a single residential property, and a blockage in one unit can affect the entire building.

Homeowner vs Sydney Water responsibility — An important distinction many homeowners don’t realise: you’re responsible for all private drains on your property up to the connection point with the Sydney Water main sewer. If your blockage is in the private section, it’s your responsibility to arrange clearing. We can help you work out which section is affected and, if the blockage is on the Sydney Water side, guide you through reporting it.

A note about Trees and your Drains

Planting trees close to your sewer or stormwater drain can have a significant impact on your pipes. Tree roots are highly effective at finding moisture sources, and if your drain lines run within 10 metres of a tree, root intrusion is likely over time. On the North Shore, we recommend keeping the following species well away from drain lines:

  • Figs (Moreton Bay and Port Jackson)
  • Jacarandas
  • Bunya pines
  • Poincianas
  • Wattles
  • Liquidambars (common in North Shore streetscapes)

Our Blocked Drain Repair Process

Our blocked drain repair process is designed to ensure we not only fix the issue promptly but put measures in place to prevent it from happening again.

1. Inspect

We’ll attend your property same day (or within the hour for emergencies) and run a CCTV camera through your drains to identify exactly where the blockage is and what’s causing it. We clear all types of drains including blocked stormwater drains, outdoor drains, shower drains, bathtub drains, overflow relief gullies, corrugated drain pipes, PVC drainage lines, copper pipes, and cast iron pipes.

2. Quote

Once we know the extent of the blockage, we’ll give you a number of fixed-price options for clearing it. Whether it’s a straightforward jet or a long-term solution like pipe relining, you choose the option that suits your budget. The price is locked in before we start. Our $90 onsite inspection fee is waived if you proceed with the quote.

3. Repair

Using our professional drain clearing equipment — hydro jetting, electric eel, or relining — we’ll clear the blockage and restore full flow. We’ll show you the CCTV footage after clearing to confirm the drain is clean. While we work, you can sit back knowing exactly what the job will cost.

4. Prevent

We don’t just clear the blockage and leave. We’ll explain what caused it and recommend steps to prevent it from happening again — whether that’s adjusting what goes down the drain, scheduling regular maintenance, or relining damaged pipes. Your blocked drain might be covered by insurance — we’re happy to assist with the claims process.

Frequently Asked Questions About Blocked Drains

The cost depends on the severity and location of the blockage. Our $90 onsite inspection fee covers the initial assessment with CCTV camera, and this fee is waived if you proceed with the quote. Simple blockages are typically at the lower end, while complex issues involving tree root removal, pipe damage, or relining cost more. We always provide a fixed-price quote before starting work — you’ll never receive a surprise bill. Find out more about how much plumbers charge.
For a minor blockage, you can try a plunger or pour boiling water down the drain. Avoid chemical drain cleaners — they can damage your pipes and rarely solve the underlying problem. If the blockage persists, water is backing up, or multiple drains are affected, call a professional. We offer same-day service across the North Shore
Most straightforward blockages are cleared within 30–60 minutes once we’re on site. More complex issues — like extensive tree root intrusion, collapsed pipes, or blockages deep in the sewer line — may require additional time for CCTV investigation and specialised clearing. We’ll give you a clear timeframe as part of the quoting process.
It depends on the cause. Sudden, accidental damage (like a pipe burst) is usually covered by home insurance. Gradual deterioration, tree root intrusion, and general wear are typically excluded. We can provide the documentation and CCTV footage your insurer needs to assess the claim.
Yes, if you’re experiencing sewage backing up into your home, multiple fixtures are affected at the same time, or there’s flooding from blocked drains. These situations pose health risks from contaminated water and can cause significant property damage if not addressed quickly.
Recurring blockages almost always indicate a structural issue rather than a one-off buildup. The most common causes are tree root intrusion (roots regrow after clearing), cracked or sagging pipes that collect debris at low points, or incorrect pipe grades that prevent proper drainage. A CCTV drain inspection can identify the root cause, and pipe relining is often the long-term solution.
Clearing removes the existing roots, but they’ll regrow if the pipe has cracks or open joints that roots can penetrate. For a permanent solution, pipe relining creates a smooth, jointless lining inside the existing pipe that prevents roots from re-entering. It’s the most effective long-term fix for root-affected drains.

Blocked Drain Guides & Resources

We’ve put together a library of guides to help you understand, prevent, and deal with blocked drains. Whether you’re looking for a DIY fix or want to understand what your plumber is doing, these resources have you covered.

Understanding Blocked Drains

Fixing Blocked Drains

Drain Types & Components

Insurance & Costs

Related Services

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Service Areas

North Shore and Eastern Suburbs of Sydney – We’ve Got You Covered!

We service the entire North Shore and Eastern Suburbs area of Sydney as well as the Newcastle area from our Regional Office. You’ll regularly find us in the following suburbs and surrounding areas.

Master Plumbers NSW Member

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Get a fast quote directly from our licensed plumbers James and Mitch by calling 02 7256 5711 or complete the enquiry form and they’ll be in touch shortly.